• What should I wear for my lessons?

    Long pants - must cover ankles

    Shirts - must reach waistband

    Closed toe shoes with a small heel

    Helmet - we have several to loan

    Hair - must be pulled back out of face

  • What time should I arrive for my lessons?

    Please arrive 10 minutes before the start of each lesson - late arrival may result in loss of lesson without make-up. Please plan on staying 10 minutes after each lesson

  • How long are my lessons?

    Riders can expect 45 minute ride time for an hour lesson

  • How old should my child be to start taking lessons?

    We take riders 3 years of age and  up

  • Can I drop my child (ren) off?

    Riders under the age of 12 must have a responsible party present at all times Riders between 12-18 must have instructor consent to be left unattended

  • What if I miss a Lesson?

    24 hour notice is required to be eligible for a make-up lesson. Make up lessons must be scheduled within 30 days of missed lesson.

    Missed make-up lessons are forfeited.

  • What is your cancellation policy?

    Lessons need to be cancelled 12 hours in advance to avoid being charged

  • What if Lessons are cancelled by my instructor?

    Parents will be notified of all lesson cancellations via email or text. If Nicker's Retreat, LLC cancels a lesson, a make-up lesson will be offered

  • What payment types do you accept?

    Payments can be made at the farm by cash and check. Credit card payments can be made on the student portal.